How to file a bond claim
- 1
Make sure the load is owed
You delivered, you invoiced the broker, and the payment terms have passed.
- 2
Demand payment in writing first
Email or mail the broker a written demand with the invoice. Many brokers pay at this step, and it's proof you'll need for the claim.
- 3
Find the right bond
Claim against the bond or trust that covered the broker when your load moved. Brokers change bonds; we show every one on file with its dates.
- 4
Send your claim to the bond provider
Send the claim letter and your documents to the surety or trust company's claims department in writing (certified mail or their claims email), and keep proof you sent it.
- 5
Don't wait
The $75,000 is shared by everyone who files against that broker. When a broker fails or its authority is pulled, the provider gives notice and claims are accepted only for a limited window, so file as early as you can.
Documents to include
- Rate confirmation (the broker's signed load tender) showing the agreed rate
- Signed bill of lading / proof of delivery
- Your invoice to the broker
- Proof you demanded payment (emails, letters, texts) and any reply from the broker
- Your W-9, if the provider asks for it
We fill in the broker, the right bond, and your load details. You print it and send it.
Rather have someone chase it for you?
We're lining up licensed freight-bill collection partners for carriers who want a professional to pursue the broker and the bond. Tell us you're interested and we'll reach out when it's ready.
DOTScreener is not a law firm or a collection agency. The claim kit helps you prepare your own claim; you send it. We don't contact the bond provider or the broker for you and we don't take any part of what you recover. Bond details come from FMCSA's public licensing and insurance records, which can lag recent changes. If the broker is in bankruptcy or the amount is large, talk to a transportation attorney.