Terms of Service

“Service” means the DOTScreener web application, APIs, documentation, and all related services provided by the Company.

“User,” “you,” or “your” refers to any individual or entity that accesses or uses the Service.

“Account” means the account you create to access the Service.

“Review File” means the carrier-selection documentation generated by the Service.

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the entity you represent. By creating an Account, you represent and warrant that you meet these requirements.

You agree to provide accurate, current, and complete information during registration and to keep your Account information up-to-date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Account. You must notify us immediately at info@dotscreener.com if you suspect unauthorized access to your Account.

Carrier profiles are free. Claiming, verifying, and maintaining a carrier profile carries no fee, requires no subscription, and never requires a payment card.

Broker and shipper plans — the tools used to screen carriers and generate Review Files — require a paid subscription. Subscription fees are billed in advance on a monthly basis. All fees are non-refundable except as required by applicable law. We reserve the right to change pricing with 30 days' written notice. Where a one-time account activation fee applies, it is disclosed at checkout before any charge. Payment processing is handled by Stripe, Inc., and is subject to Stripe's terms of service.

You may use the Service solely to:

• Document carrier-selection review procedures using publicly available FMCSA data
• Generate review files for your internal business operations
• Manage team access and organizational policy settings

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws or regulations
• Reverse engineer, decompile, or disassemble any part of the Service
• Attempt to gain unauthorized access to the Service or its related systems
• Resell, sublicense, or redistribute the Service or any data obtained through it without our prior written consent
• Use the Service to harass, defame, or harm any person or entity
• Interfere with or disrupt the integrity or performance of the Service
• Submit false, misleading, or fraudulent information through the Service

The Service retrieves carrier safety data from the Federal Motor Carrier Safety Administration (FMCSA) QCMobile public-record system and other publicly available government data sources. We do not guarantee the accuracy, completeness, or timeliness of data provided by third-party sources. Data fields that FMCSA does not supply are displayed as “Unknown” and are never fabricated or estimated. Review Files reflect data available at the time of generation and constitute a point-in-time snapshot, not continuous monitoring.

The Service is a documentation and risk-analysis tool, not a transportation management system (TMS), load-management system, dispatch system, or operational gate. The Service does not block, prohibit, prevent, gate, override, or otherwise control your ability to tender freight to, accept freight from, or dispatch any carrier. All tender, dispatch, acceptance, rejection, routing, and carrier-selection decisions are solely yours.

THE SERVICE DOES NOT PROVIDE LEGAL ADVICE, LEGAL OPINIONS, OR LEGAL RECOMMENDATIONS. THE SERVICE DOES NOT PREDICT FUTURE SAFETY PERFORMANCE, OUTCOMES, OR LIABILITY, AND DOES NOT GUARANTEE ANY OF THE FOLLOWING:

• THAT ANY CARRIER YOU SELECT OR DO BUSINESS WITH WILL OPERATE SAFELY, LAWFULLY, OR IN ACCORDANCE WITH ANY REPRESENTATION THE CARRIER HAS MADE TO YOU OR TO THE COMPANY;
• THAT THE DOCUMENTATION, AUDIT TRAIL, OR “DUE DILIGENCE FILE” GENERATED BY THE SERVICE WILL BE SUFFICIENT TO PREVENT, DEFEND, REDUCE, OR LIMIT ANY CLAIM, LAWSUIT, JUDGMENT, REGULATORY ACTION, INSURANCE OUTCOME, OR LIABILITY AGAINST YOU OR YOUR ORGANIZATION;
• THAT ANY CARRIER ATTESTATION, SIGNATURE, ACKNOWLEDGMENT, OR REPRESENTATION OBTAINED THROUGH THE SERVICE IS TRUE, ACCURATE, ENFORCEABLE, OR ADMISSIBLE IN ANY PROCEEDING;
• THAT FMCSA OR OTHER PUBLIC-RECORD DATA DISPLAYED, RETRIEVED, OR SUMMARIZED BY THE SERVICE IS COMPLETE, CURRENT, ACCURATE, OR FREE OF ERROR AT ANY POINT IN TIME;
• THAT YOUR USE OF THE SERVICE WILL ESTABLISH, MAINTAIN, OR SATISFY ANY STANDARD OF CARE, REASONABLE-DILIGENCE STANDARD, OR REGULATORY OR CONTRACTUAL OBLIGATION APPLICABLE TO YOU; OR
• THAT YOUR USE OF THE SERVICE WILL REDUCE, ELIMINATE, OR AFFECT YOUR INSURANCE PREMIUMS, INSURABILITY, OR REGULATORY STANDING.

You acknowledge that the standard of care applicable to your carrier-selection and dispatch decisions is set by the law of your jurisdiction as determined by a court, arbitrator, or regulator — not by the Company, the Service, or any representation, marketing material, blog post, scoring system, recommendation, or written or oral statement made by the Company. The Company makes no representation regarding what that standard requires or how it will be applied to any specific fact pattern. You should consult with a qualified attorney regarding your specific legal obligations and carrier-selection procedures.

You assume full and exclusive responsibility for the consequences of every decision you make in connection with the Service, including the consequences of decisions you make based in whole or in part on information, scoring, recommendations, or documentation produced by the Service.

The Service, including all software, text, graphics, logos, icons, and documentation, is the exclusive property of the Company and is protected by United States and international intellectual property laws. “Diligence On Timestamp” and “DOTScreener” are trademarks of the Company. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. You retain ownership of the data you input into the Service and the Review Files generated from your data.

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.

We strive to maintain the availability of the Service but do not guarantee uninterrupted or error-free operation. We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will make reasonable efforts to provide advance notice of material changes.

We may suspend or terminate your Account and access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service ceases immediately. You may terminate your Account at any time by contacting us at info@dotscreener.com. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 8, 9, 13, 14, 15, and 16.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT THE DATA PROVIDED THROUGH THE SERVICE WILL BE ACCURATE OR RELIABLE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY. IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY EXCEED THE AMOUNTS PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any carrier-selection decisions you make based on information obtained through the Service.

These Terms shall be governed by and construed in accordance with the laws of the State of Alabama, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Shelby County, Alabama. You consent to the personal jurisdiction of such courts.

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ALL DISPUTES ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL BE RESOLVED THROUGH BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION IN ACCORDANCE WITH ITS COMMERCIAL ARBITRATION RULES. THE ARBITRATION SHALL BE CONDUCTED IN SHELBY COUNTY, ALABAMA. JUDGMENT ON THE AWARD RENDERED BY THE ARBITRATOR MAY BE ENTERED IN ANY COURT HAVING JURISDICTION. YOU AGREE THAT ANY ARBITRATION UNDER THESE TERMS WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED.

If any provision of these Terms is held to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and the Company regarding the Service and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.

We reserve the right to update these Terms at any time. We will notify you of material changes by posting the updated Terms on the Service and updating the “Last Updated” date. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms.

If you have questions about these Terms, please contact us: