A broker I'll call Teresa had a hot reefer load the week before Christmas. Two days to find a carrier, thin rate shop. She pulled SAFER on MC-1247893 / DOT-3567102 — operating authority active, insurance current, no OOS orders showing. She scrolled to the safety rating field and saw "Conditional." Yellow, she thought. Proceed with caution.
She tendered the load.
That mental model — yellow light, proceed carefully — is how most brokers interpret the Conditional rating. It's not right. A Conditional rating isn't halfway between Satisfactory and fine. It's a documented audit finding. FMCSA has already looked at this carrier, already found deficiencies, and wrote them down on a government record.
That difference matters now in a way it didn't three years ago.
What the Rating Actually Means
Under 49 CFR Part 385, FMCSA assigns safety fitness ratings after conducting a compliance review — an actual investigation. Investigators pull driver qualification files under Part 391. They examine vehicle maintenance and inspection records under Part 396. They audit hours of service logs under Part 395 and check drug and alcohol testing compliance under Part 382. At the end of the review, the carrier gets rated.
Three outcomes: Satisfactory, Conditional, Unsatisfactory.
Satisfactory means the carrier demonstrated adequate safety management controls. The official standard, at 49 CFR § 385.5, is whether "the safety management controls of the motor carrier are adequate to ensure compliance with the Federal Motor Carrier Safety Regulations and applicable Hazardous Materials Regulations." Conditional means those controls were found to be inadequate. The review is in the file. The specific deficiencies are in the file. The government has already looked and said, in writing: something is wrong here.
That is different from "Not Rated."
The Counterintuitive Part: Not Rated Is Often Cleaner
Most brokers assume Not Rated means unknown, which sounds riskier than Conditional. But Not Rated simply means FMCSA hasn't done a compliance review on this carrier yet. No audit. No findings. They haven't been looked at and found wanting — they just haven't been looked at.
I'd rather work with a 14-month-old carrier that's Not Rated with solid BASIC data than a 6-year carrier rated Conditional. The Not Rated carrier might have problems I can't see. The Conditional carrier definitely had problems — I just know about them.
This doesn't mean Conditional is automatically disqualifying. Some carriers carry Conditional ratings for years and operate cleanly in practice. The rating can persist after deficiencies are addressed, because FMCSA doesn't automatically upgrade a carrier until the next compliance review or until the carrier requests a new evaluation. So you can have a Conditional rating that's four years old and reflects problems that have since been corrected.
But here's the point: you can't prove the problems were fixed unless you ask. And before Montgomery v. Caribe Transport II, LLC (decided May 14, 2026, unanimous Supreme Court), that question rarely came up in a way that cost brokers anything real. Now it does.
What § 385.13 Does and Doesn't Say
This is where people get confused, so let me be precise.
49 CFR § 385.13 prohibits motor carriers from operating with an Unsatisfactory rating after a specified period — 45 days for non-hazmat operations, 30 days for hazmat, after the rating is issued. It also prohibits shippers and brokers from knowingly using an Unsatisfactory-rated carrier after those deadlines have passed.
Conditional is explicitly not Unsatisfactory. There's no automatic prohibition on tendering to a Conditional carrier. Teresa's load was legal.
But "legal" and "defensible" are two different things after Montgomery. The Supreme Court held that the Federal Aviation Administration Authorization Act does NOT preempt state-law negligent-selection claims against freight brokers. Plaintiffs can now sue brokers in state court under standard tort law. And state tort law doesn't care about the § 385.13 threshold. It asks whether you acted with reasonable care in selecting the carrier.
If the carrier's SAFER sheet showed a Conditional rating when you tendered — and you noted it and moved on with no further inquiry — that question has an uncomfortable answer. The plaintiff's lawyer doesn't need to prove you violated § 385.13. They need to prove you didn't take reasonable care. "I saw the Conditional rating and tendered anyway" is a hard position when the same SAFER sheet shows the specific compliance deficiencies FMCSA documented.
What You're Actually Looking at in SAFER
When you pull a Conditional carrier's sheet, you'll see more than just the rating. You'll see which BASICs triggered the compliance review and often the specific percentile scores. FMCSA doesn't publish the full review report in SAFER — those are internal documents you'd get through a FOIA request — but the BASIC data tells you which categories were problematic.
A carrier rated Conditional with an 87th-percentile Vehicle Maintenance BASIC has documented equipment deficiency issues. One with a 79th-percentile Driver Fitness BASIC has documented driver qualification issues. These aren't inferences. FMCSA went in, looked at the records, and found problems in those categories.
At load-tender time, that's your signal to ask harder questions, not softer ones. What specifically came out of the compliance review? Has the carrier made changes since the rating was issued? When was the rating issued? A Conditional rating from seven years ago with clean recent BASIC data is a very different conversation than a rating issued eight months ago with active elevated percentiles.
The date the rating was issued is in SAFER. Use it.
When You Work with a Conditional Carrier Anyway
Sometimes you have to make the call. The load needs to move, the lane is thin, and the Conditional carrier is the best option that meets minimum thresholds. That decision is sometimes right.
But the documentation requirement changes.
When you're dealing with a Conditional-rated carrier, your diligence needs to be proportional to the documented risk. That means pulling the BASIC data specifically, not just noting that SAFER came back green on authority and insurance. It means looking at when the Conditional rating was issued and whether the relevant BASICs have moved since then. And it means documenting your reasoning — why you selected this carrier despite the rating, what you verified, what you asked them.
That reasoning goes in the carrier file. Not in your memory. In the file.
The bar for tendering to a Conditional carrier isn't "I checked the box and moved on." It's "I understood the documented deficiency and made a considered judgment with supporting evidence." If you can't write two sentences explaining your reasoning in the diligence notes, you probably haven't done the diligence.
How I Document This
When I'm working with a Conditional-rated carrier, here's what goes in the file:
The rating itself. Screenshot of the SAFER snapshot showing the rating, the date issued. Timestamp the pull.
The BASIC context. Which categories flagged? What are the actual percentiles? A Vehicle Maintenance BASIC at the 60th percentile reads differently than the 88th. Record the specific scores, not just "BASIC data reviewed."
The date math. How long has the carrier been Conditional? If the rating is two-plus years old and recent BASICs are trending down, note that explicitly. If the rating is recent and BASICs are still elevated, note that too — and be harder on yourself about whether you should be tendering at all.
The carrier contact. For any Conditional carrier I'm seriously considering for a load above $50K declared value, I want a phone call, not an email. I ask directly: what came out of the compliance review, what changed since, what would they say if FMCSA came back tomorrow. The answers don't guarantee anything, but they tell you something about how the carrier thinks about safety. If they've never looked at their own compliance review, that's a data point.
The load parameters. If I'm accepting elevated carrier risk, I want to document why this load warrants it. Commodity, declared value, lane constraints. A $90,000 produce load on a tight lane has different math than a $14,000 dry van load with five carrier options.
The decision and the reason. Two sentences minimum. Something like: "Selected MC-1247893 despite Conditional rating (issued March 2025) because Vehicle Maintenance BASIC has declined from 74th to 58th percentile over the last six months; carrier confirmed via phone that the trailer brake records issue from the compliance review was remediated and provided updated maintenance log documentation. Load parameters: 44k lbs. frozen, declared value $88,000, sole carrier option meeting temp-control requirement on this lane."
That's what holds up. That's what you want in discovery.
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If you're running carriers through DOTScreener, a Conditional-rated carrier will surface as at least a WARN in the screening output. The policy exception workflow is designed for exactly this situation — it prompts for the documentation, logs the decision, and timestamps the screen. Whether or not you're using the app, those two sentences need to end up somewhere with a date stamp: your TMS, an email to the carrier file, a note in your inbox. Somewhere.
The Conditional rating is FMCSA telling you they found problems. What you do with that information, and whether you can show you took it seriously, is now your liability exposure, not just your business judgment.
Teresa's load made it. The carrier moved the freight fine. But the insurance claim three loads later came back to the broker — not because of the Conditional rating, but because when carrier's counsel requested the broker's diligence file, there was no record of the rating being noted at all. Nobody wrote it down. It looked like it was never checked.
Write it down.
— Mason Lavallet
Founder, DOTScreener.com
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